SHIPPING & RETURNS

Last Updated: June 29, 2026

Thank you for supporting our small-batch, handcrafted business! We take immense pride in crafting pure, high-quality products. Below you will find everything you need to know about how we ship your goodies and our return policy.

SHIPPING POLICY

Processing Times

  • All of our products are handmade and packed in small batches. Orders are typically processed and shipped within 2 to 4 business days (excluding weekends and holidays).

  • You will receive a shipping confirmation email with a tracking number as soon as your order leaves our workshop.

Shipping Rates & Methods

  • Shipping charges for your order will be calculated and displayed at checkout based on your delivery address and order weight.

  • We ship via reliable major carriers (such as USPS and UPS) to ensure your package arrives safely.

Lost, Stolen, or Damaged Packages

  • We want your order to arrive in perfect condition. If your package arrives damaged or leaking due to rough handling during transit, please take a photo immediately and contact us at our support email within 48 hours of delivery so we can make it right.

  • Please double-check your shipping address at checkout. We are not responsible for delivery failures due to incorrect addresses provided by the customer.

RETURNS & EXCHANGES POLICY

Hygiene & Safety Exceptions (Final Sale)

  • Due to the personal, small-batch nature of our skincare products (including soaps, deodorants, lip balms, and oils), we cannot accept returns or exchanges on opened, used, or unsealed products for hygiene and safety reasons.

  • We want you to love your experience! If you are genuinely unhappy with a product, please reach out to us directly so we can chat about a resolution.

Unopened Items

  • If you change your mind and your items are completely unopened, unused, and still in their original packaging, you may return them within 14 days of delivery for a refund or store credit.

  • Customers are responsible for paying the return shipping costs for change-of-mind returns.

Cancellations

  • If you need to cancel or change your order, please email us immediately. Once an order has been packed and a shipping label has been printed, we can no longer cancel the order.

HAVE QUESTIONS?

We are a small, human-run business and we care deeply about your satisfaction. If you have any questions about your shipment, tracking, or a specific product, please drop us a line at: BeeApprovedProducts@bmnaked.com